We collect information in the following categories depending on how you interact with our website:

The information we collect is used strictly for legitimate spiritual consultation and website service purposes:

• 🔸Provide personalized Vedic consultation and puja recommendations based on your birth details and life challenges
• 🔸Contact you via phone or WhatsApp to confirm puja bookings, provide muhurat details, or share remedies
• 🔸Operate and improve our AI-powered tools — Kundli Analyzer, Puja Finder, Shubh Muhurat, and AI Spiritual Advisor
• 🔸Respond to inquiries submitted via our contact form promptly and respectfully
• 🔸Send important updates regarding your scheduled puja, fasting guidelines, or post-puja instructions
• 🔸Analyze website traffic to improve content quality and user experience (via Google Analytics, if enabled)
• 🔸Comply with applicable laws and regulations in India, including the DPDPA 2023

Our website features several AI-powered tools designed to provide instant Vedic spiritual guidance. Please read the following carefully regarding how these tools handle your data:

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. Here is what we use:

• 🔸WordPress Cookies: Essential session cookies (wp_*, wordpress_logged_in_*) required for the CMS to function. These do not collect personal information.
• 🔸Elementor Cookies: Used by the Elementor page builder for layout rendering and widget performance tracking.
• 🔸Google Analytics (if enabled): Tracks anonymous page visits, session duration, and traffic sources via cookies like _ga, _gid, _gat. You can opt out via the Google Analytics Opt-Out Browser Add-on.
• 🔸Meta Pixel / Facebook Pixel (if enabled): May be used to track conversions and run retargeting campaigns. Data is governed by Meta's Privacy Policy.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

We do not sell, rent, or trade your personal data. To operate this website and provide services, we may share information with the following service providers under strict confidentiality terms:

• 🔸Hosting Provider: Web hosting companies that host our WordPress website may store server logs including IP addresses.
• 🔸WhatsApp Business: When you click "WhatsApp Pandit Ji," you are redirected to WhatsApp, governed by Meta's Privacy Policy.
• 🔸Google: Google Analytics and Google Maps may process anonymized usage data as described in Google's Privacy Policy.
• 🔸Payment Processors (if applicable): Processed by a secure third-party gateway such as Razorpay or Paytm. We do not store payment card details.
• 🔸Legal Authorities: We may disclose your information if required by law, court order, or to protect our legal rights and safety of others.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

• 🔸Contact Form Submissions: Retained for up to 12 months after the last communication or completed puja booking.
• 🔸Kundli / Birth Data: Retained only for the duration of active consultation. Deleted upon your written request.
• 🔸AI Tool Inputs: Session-based only. Data entered in AI chat tools is not stored beyond the session unless submitted via a contact form.
• 🔸Website Analytics Data: Anonymous aggregate data may be retained for up to 26 months as per Google Analytics default settings.
• 🔸Server Logs: Standard web server logs (including IP addresses) are retained for up to 90 days for security and troubleshooting.

You may request deletion of your personal data at any time by contacting us using the details in Section 11 below.

As a user of our website, you have the following rights under India's Digital Personal Data Protection Act, 2023 (DPDPA):

• 🔸Right to Access: You may request a copy of the personal data we hold about you at any time.
• 🔸Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• 🔸Right to Erasure: You may request deletion of your personal data, subject to any legal retention obligations.
• 🔸Right to Withdraw Consent: Where processing is based on your consent (e.g., AI tool usage), you may withdraw it at any time.
• 🔸Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• 🔸Right to Data Portability: You may request your data in a commonly used, machine-readable format.
• 🔸Right to Complain: You have the right to lodge a complaint with the relevant data protection authority under the DPDPA framework.

To exercise any of these rights, please contact us using the information in Section 11. We will respond to all valid requests within 30 days.

We take reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

• 🔸SSL / TLS Encryption: Our website uses HTTPS to encrypt all data transmitted between your browser and our server.
• 🔸WordPress Security: Built on WordPress with regular security updates, access control, and login protections.
• 🔸Restricted Access: Only Pt. Bharat Chaturvedi and authorized personnel can access submitted consultation data.
• 🔸No Public Disclosure: Your birth details, horoscope analysis, or personal problems will never be publicly displayed or shared without your explicit written consent.

Our website and services are intended for adults aged 18 years and above. We do not knowingly collect personal data from children under the age of 18.

If a parent or guardian believes their child has submitted personal information to us without consent, please contact us immediately using the details in Section 11 and we will promptly delete such information from our records.

Puja bookings on behalf of a minor (e.g., for a child's Namkaran or Annaprashan ceremony) must be made by a parent or legal guardian who consents to this Privacy Policy on the child's behalf.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements. When we update this policy:

• 🔸The "Last Updated" date at the top of this page will be revised to reflect the new effective date.
• 🔸Material changes will be communicated via a prominent notice on our homepage for at least 30 days.
• 🔸Your continued use of our website after any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. All previous versions are superseded by the current version once published.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out through any of the following channels. We are committed to resolving all privacy-related queries promptly and respectfully.